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Damon's avatar

The joy of sharing an interest can break the routine of transaction interactions.

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Martin Misenhimer's avatar

The timing of this newsletter is perfect!

Currently I am a driver for Lyft. For me right now, rideshare driving is a means of paying the bills while I work toward my goal of becoming a fulltime stock options trader. It would be very easy to allow driving to become mundane and something to be dreaded. But this morning while driving I had a conversation with myself where I questioned my attitude about the role. How can I move my mindset away from maximizing income toward serving my passengers better? How might I make the rider's experience with me more interesting, unique, meaningful or even fun? What might that look like? The idea that I brainstormed was to create little sketches on 3"x3" squares of paper each morning to give to each passenger at the end of their ride. Something uplifting, inspiring, or fun.

With this in mind, I absolutely love what you shared around the concept of ichigo ichie. Thank you so much!!!

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